THE MAN THAT FIXED OUR PRINTER WAS VERY KNOWLEDGEABLE AND HE FIXED IT WITHIN 20 MINUTES. HE MADE SURE THAT EVERYTHING WAS WORKING BEFORE HE LEFT. HE WAS VERY NICE.

service was excellent

Great job! He was in and out and we were back in operation quickly. Very polite and professional.

Nelly is always so helpful and is able to solve our issues without a hitch. She is very knowledgeable and accommodating to our business needs.

The technician, did know what he was doing, fixed it and everything working great!!!

Representatives were in our area and came within about an hour and a half but didn't call which was fine.

Angel was super friendly to all the staff he was in contact with, explained all our options , and worked quickly to resolve our problem.

The people who work there are always friendly and willing to help!!

Great service, exceeded expectations.

Keep doing what yall are doing!

Great service! Thank you for your professionalism.

Very prompt and efficient service

Documation was very quick in their response to get back to me, and was very helpful in getting the printer connected to the computer, so we could get back up and running. Truly appreciate the professionalism and help!

REPAIR TECH WAS AWESOME

I was very satisfied with the service and the technicians promptness.

Constant communication with Documation reps on arrival of printer. Representative stay with us to help setup printer to computers. Very professional.

Jose has always been informative, professional and most of all, carries superior customer service!

The service was great!

Very professional and efficient techs.

Always quick to respond and resolve any issues.

Technician new exactly what the problem was took care of it. I didn't have to wait for any time of parts. Took care of it right there and then. Awesome job.

Steve did an amazing job. He explained everything that he did and then came back the same day in order to replace what was needed on the copier.

Customer service was great. Everything was explained to us. Thank you.

We had an odd situation with a "verification" error code. Rick was able to figure out the problem and fix it in a very short time frame. He has helped us before, and we (the church) are SO grateful for him.

Great customer service!

the tech was here within 15 minutes of my call. he did a thorough clean and answered all questions I had. perfect from beginning to end.

Nelly was amazing! when we hit a bump in the process she was able to guide me through the steps and fix our connection issue. her personality was great. fast & friendly service indeed!

We absolutely love Rick Van Klavern!! He is the most effecient, most curteous serviceman! Truly blessed to know him!!

Ken came out promptly and took care of the issue. It was a minor one, but when you are printing educational materials that have due dates, you want to get them printed and back to the schools in a timely manner.Give Ken a raise!

Thank you for being prompt.

The service was excellent. You all were fast and fixed our printer in a timely matter.

The woman I talked to was so helpful and had my issue resolved on the spot. You all are always a pleasure to work with and resolve any issues promptly. Thank you!

Your people are helpful. Still waiting to hear back from Sergio on a few issues that he was looking into.

Very satisfied with the service that was provided.

Appreciate the quick response and resolution!

Andrew, the technician, was so friendly and helpful. I hope all your technicians are as great as Andrew.

Andrew was our technician, and he was very helpful in troubleshooting and explaining our RICOH printer's issues. He was prompt, professional, and very friendly!

Nelly is always so helpful and friendly! We know when our office has a problem, Documation will solve it quickly.

The staff is always so nice and helpful!

My service was so great and helpful!

The technician was very knowledgeable and clear. Answered all of my questions, and was very kind. 10/10

Extremely professional and prompt

Excellent service. Very professional and walked me through set up of new client.

The service rep that contacted me was very helpful and efficient.

Excellent service rep. Very friendly and he knows his job.

Friendly service

Martin delivered our printer and overcame our current construction issues in record time. Sam arrived to add the printer to our network only to find the vendor had mapped out the network connection to the wrong on-site supplier. We were able to cross-connect and continue installation. Sam was patient throughout the delay and got us printing soon after.

Tech helped us on the ticket that was created and tried to assist us with additional questions that we had.

Service Technician was friendly.

The technician was very helpful. He answered all my questions and was very proper and amicable.

THE MAN THAT FIXED OUR PRINTER WAS VERY KNOWLEDGEABLE AND HE FIXED IT WITHIN 20 MINUTES. HE MADE SURE THAT EVERYTHING WAS WORKING BEFORE HE LEFT. HE WAS VERY NICE.